Tickets & Fees

Please note: 

If case you booked tickets for a specific day during the period that the Kunstpalast will be closed (time slot tickets), these will valid remain after we reopen.


You can book a new time slot in our shop for this period without any fees. To do so, book a ticket in the free category "Children and teenagers under 18 years". During your visit, show both the new time slot ticket and the expired ticket at the entrance. As soon as we have information about our reopening, the new time slots will be available in the webshop.


If a visit at a later date is not possible, we can refund the tickets you have purchased. To do so, please send an e-mail to and state the order number of the tickets you have booked and your name. The bank transfer will be made via the payment service provider of your original booking.


We kindly ask for your understanding that a refund will take some time to process.

Buy Online Tickets Now




12 € / 9 €

Kunstpalast + NRW-Forum:

15 € / 9 €

Children and teenagers under 18 years

free admission

Members of Freundeskreis

free admission


5 €


4 €

Children and Teenagers from 13 to 17

2 €

Kinder bis 12 Jahre


Groups from 10 persons

4 €

School classes, Collection, guided , each

2,50 €

School classes, Collection, without guide, each

1 €

Members of the Friends of the Kunstpalast enjoy free admission.

Since 2018 admission to the collection has been free of charge on Thursdays, courtesy of the Stadtwerke Düsseldorf AG.

Every first Saturday of the month holders of a Stadtsparkasse Düsseldorf debit (EC) or credit card receive a 50 % discount on the Kunstpalast entrance fee.


Reduced fees

  • Groups from 10 persons
  • school students from the age of 18
  • students from the age of 18
  • Participant of "Bundesfreiwilligendienst"
  • Member of "Ehrenamtskarte Düsseldorf"
  • Severely handicapped/disabled person
  • ARTCARD of the art magazine "ART"
  • Holders of Art-Card Bonn (20%)
  • DüsseldorfCard
  • IGBK/IAA International Association of Art
  • members of Deutscher Museumsbund (exhibition)

Free admission

  • children under the age of 13
  • person accompanying a disabled person (mark ‘B’ or equivalent)
  • holders of Art:card Düsseldorf
  • Deutsche Bank ArtCard
  • Owner of "Düsseldorfer Künstlerkarte"
  • Student of Art and Art History (with mark at ID only), Student of Art Academies
  • Owner of "Düsselpass"
  • AICA
  • ICOM
  • members of Ulmer Verein
  • members of Bundesverband Museumspädagogik
  • members of Verband Deutscher Kunsthistoriker
  • members of Verband der Restauratore
  • members of Deutscher Museumsbund (free entrance to the collections only)



If not stated otherwise in the programme listing, tickets are available:

Via internet:
Tickets can be purchased online (against surcharge) via our ticket shop (click here), with the option to print them out yourself.

By telephone:
Tickets can be ordered by telephone via westticket, Tel. +49 (0)211-27 40 00.

At ticket sales offices:
On-site at Kunstpalast:
Tue–Sun 11 am–6 pm, Thu 11 am-9 pm.

At one of the numerous ticket sales offices throughout the country, see below for further details.

On the door:
The box office at the Robert Schumann Saal opens one hour before each event.

Flexible subscription
Design your own concert season and take advantage of attractive savings:

from 2 events      10 percent discount

from 2 events      10 percent discount

from 6 events      20 percent discount

Discounts apply to regular ticket prices for all events of the series erstKlassik!, Zweiklang!, 440Hz, Talente entdecken, Soundpalast and the Jazz series of the Robert Schumann Saal. Booking is possible throughout the season.

Discounts are exclusively available:
- on-site at Museum Kunstpalast, entrance permanent collection
- at the Opernshop, Heinrich-Heine-Allee 24, Düsseldorf
- via westticket, Tel. +49(0)211-27 40 00
- no discounts via internet


Ticket sales offices
Tickets are available at numerous ticket sales offices. Search for an office in your vicinity by clicking here.

A selection of ticket sales offices in Düsseldorf:

Hollmann Presse GmbH
Rheinische Post Mediencenter
Schadow Arkaden
Schadowstr. 11
Tel. 0211-32 91 91

Heinrich-Heine-Allee 24
Tel. 0211-89 25 211

Düsseldorf. Marketing & Tourismus GmbH
Immermannstraße 65b
Tel. 01805-64 43 32 (0,14 €/Min. dt. Festnetz, max. 0,42 €/Min. dt. Mobilfunknetz)


Note for wheelchair users:
Two spaces for wheelchairs are available in row 22. For events sold via westticket, these must be booked in advance via westticket, Tel. 0211-27 4000.


Parkett, Bühne

Rang, Bühne